Shipping and Returns
Shipping
| Method | Estimated Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $7.95 |
| Express Shipping | 2-3 business days | $14.99 |
| Free Shipping | 5-7 business days | Free on orders over $99.00 |
All orders are processed within 1-2 business days. Once shipped, you will receive a tracking number by email. Tracking details are also available in your account dashboard.
International shipping is available to select countries. Delivery times vary by destination (typically 7-14 business days). Customs duties and import taxes may apply and are the recipient's responsibility.
Returns
30
Day Return Window
For unused products in original packaging.
60
Day Defective Returns
For defective or damaged products.
5-10
Day Refund Processing
To original payment method.
How to Return a Product
- Contact us through the contact page with your order number and reason for return.
- Receive a Return Merchandise Authorization (RMA) number and return instructions.
- Pack the product securely in its original packaging with all accessories included.
- Ship the package to the address provided. We recommend using a trackable shipping method.
- Once received and inspected, your refund will be processed within 5-10 business days.
Non-Returnable Items
- Products that have been used, modified, or damaged by the buyer.
- Products without original packaging or missing accessories.
- Custom or special-order items.
- Digital products and downloadable content.
Exchanges
We do not offer direct exchanges. To receive a different product, please return the original item and place a new order.
Have a question about shipping or returns?
Contact Support